Terms of Service




Residential deliveries: If your friend or family member isn’t home when the flowers arrive, don’t worry! The delivery person might leave the beautiful bouquet on their doorstep (weather permitting) and they can pick it up later when they return (weather permitting). Or, they’ll leave them at a neighbor. So no need to panic! Also, if you don’t want any of the above, let us when you place the order. Our delivery person will bring the order back to the store and we can deliver the next day at an additional cost.

Business deliveries: Oops! If the office is closed or not accepting deliveries, don’t worry either. The flowers will be brought back the next business day or else delivered to their home or available for pick-up. But, you need to pay for the extra trip – sorry!  Oh, and our florist will call to schedule the delivery, just to make things easier. We do not recommend “surprise” deliveries, from what we have seen they mostly don’t work out.

Hospital deliveries: Hey, listen up! If you’re sending flowers to someone in the hospital, make sure they’re still there before scheduling the delivery. We don’t want the flowers to end up in the wrong hands, right?

Apartment, unit, or room numbers: If your friend lives in an apartment or has a specific room number, don’t forget to include it in the delivery address. It’s like telling the flowers exactly where to go. They don’t want to get lost, do they?

Funeral arrangements: Now, this one needs a little more time. If you’re sending flowers for a funeral, make sure to plan ahead and give some extra time for the arrangements. It’s a special occasion that requires a bit more lead-time, so keep that in mind.

  •  So, remember to double-check the address,  give clear instructions if needed, choose a convenient delivery time, and check with the recipient afterwards. Sending flowers is a fun and thoughtful gesture, and now you know how to make sure they reach the right place. Happy flower-sending!

Flower enthusiasts! We’ve got some insider info for you about bouquets and plants. So, here’s the deal:

Sometimes, we might need to use different flowers, plants, or containers for your arrangement. But don’t worry, we keep those changes to a minimum. We’re not here to play a crazy game of flower swap!

To guarantee the freshest bouquet ever, our talented florists might swap out a few stems in your arrangement. So, the color or variety might be a little different, but don’t worry, it’ll still be fabulous! In fact, it might even be an upgrade! We’re all about equal or greater value, my friends.

When it comes to floral and plant substitutions, we’ve got you covered. If you’re getting a bouquet or plant of one type, like roses or orchids, we’ll focus on matching the floral type. But hey, we might switch up the colors a bit. Variety is the spice of life, right?

Oh, and here’s a fun twist: the vase that comes with your flowers might look a bit different than the one you saw on our website. It’s like a cool surprise from the flower universe. But trust us, it’ll still be an awesome vase to showcase your beautiful blooms. Here’s the thing, if we don’t have the exact container shown in the picture, no sweat! We’ll give you a heads up first. We know that the container is an important part of the whole flower package. Communication is key, my friends!

Now, here’s a fun fact: Daisies Rubies Florist rocks at having the same container as advertised about 99.99% of the time. We’re like container wizards! But hey, just in case we don’t have it, we’ll let you know. No surprises here!

But wait, there’s more! So, embrace the flower surprises and substitutions! Our goal is to make sure you get the freshest and most beautiful arrangement possible. We’re like flower matchmakers, bringing together the best blooms just for you.

Keep rocking those flowers, my friends!





Furry friend alert! Listen up, pet owners! We gotta make sure our adorable companions stay safe around flowers. This bouquet or plant might have some flowers and leaves that are a big no-no for our pets. So, here’s the deal:

First things first, keep this arrangement out of your pet’s reach. We don’t want them getting curious and munching on something that’s not pet-friendly. It’s like keeping the cookies on the top shelf so your little brother can’t reach them. Smart, right?

Now, you might be wondering, “Which flowers are off-limits?” Good question! Some flowers can cause tummy troubles or even more serious issues for our furry pals. We’re talking about the flowers that are known to be toxic to pets. So, let’s be safe and keep them away from our curious critters.

But don’t worry, you can still enjoy your flowers and keep your pets happy! Just find a spot for your beautiful arrangement where your pets can’t get their paws on it. Maybe on a high shelf, or in a room they can’t access. It’s like creating a “pet-free zone” for your flowers. Problem solved!

Remember, we always want the best for our pets. So, be a responsible pet owner and make sure to double-check if any flowers or plants are safe for your four-legged buddies. They’ll thank you with wagging tails and purrs of joy!

Stay pet-safe and flower-ful!



For Pick-Up

Please call florist to arrange the place and time for pick-up.  Since we are an online store, we are able to see you by appointment only.  

Terms of Service


An Overview

This website is operated by Daisies & Rubies.  Throughout this site, terms such as “we”, “us” and “our” refer to Daisies & Rubies.  Daisies & Rubies offers this website for your viewing and use to purchase products, contact us or just browse around.  The website and all it’s information, images, services, tools are there for you, the user, conditioned upon your acceptance of all the terms, conditions,  policies and notices stated here.


These terms and conditions (the “Terms and Conditions”) govern the use of daisiesrubies.com (the “Site”). This site is owned and operated by Daisies and Rubies. This site is an ecommerce website.

By using this Site, you indicate that you ahve read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our site is the property of Daisies and Rubies. This includes, but is not limited to links, images, text, logos, documents, lookbooks, social media, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use:

As a user of our Site, you agree to use our site legally, not to use our site for illegal purposes, and not to:

  • harass or mistreat other users of our Site;

  • violate the rights of other users of our Site;

  • violate the intellectual property rights of the Site owners or any third party to the Site;

  • hack into the account of another user of the Site;

  • act in any way that could be considered fraudulent; or 

  • Post any material that may be deemed inappropriate or offensive.

If we believe that you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

User Contributions

Users may post the following information on our Site”

  • their experience from buying from us

  • photos of products

  • videos of products

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Accounts & Payments

We will always keep your account safe and private.

When you create an account on our Site, you agree to the following

  1.  you are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

  2. All personal. information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or ifyou violate these Terms and 


When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your pament has violated any law or these Terms and conditions, we reserve the right to cancel or reverse your transaction.

We accept the following payment methods:

Credit Card, Paypal, Interac

Sale of Goods and Services

These Terms and copnditions govern the sale of goods and services avaialbe to our Site:

Decor, gifts, images, lookbooks, jewellery and any other product on the site.

The services will be paid for in full when the services are ordered.

Please note that All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchases goods and services from our Site at your own risk.

Also note that Daisies & Rubies will not take any responsibility for any damage to yourself, others or property or anything else that may happen as a result of buying a any product from us. To our knowledge our products are safe as long as it’s been used properly, with caution and it is the responsibility of the buyer to find out how to operate each product in a safe and responsible way.  

In no case shall Daisies and Rubies, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Third Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of our shipping methods. Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please nto that delivery times do not include weekends and statutory holidays.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of yo providing us with inaccurate or incomplete information.


You agree to indemnify, defend and hold harmless DAISIES & RUBIES, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Applicable Law

These terms and conditions are governed by the laws of the Province of Alberta.

Please contact us if you have any questions or concerns. We are happy to help. Our contact details are as follows:

Email: daisyrubyinterior@gmail.com

You can also contact us through the feedback form on our Site.